Terms and Conditions

These are the terms and conditions for the Camping Key Europe card and the usage of our digital platforms, including our website and app.

These terms and conditions apply to your purchase of the Camping Key Europe card at the website buy.campingkeyeurope.com or via any of Camping Key Alliance’s affiliated retailer.

These terms and conditions also apply to the registration of the card. By placing an order through the Camping Key Alliance AB’s form on buy.campingkeyeurope.com and by paying for the card to the specified account, you agree to Camping Key Alliance AB’s applicable terms and conditions for Camping Key Europe and a binding contract arises between you and Camping Key Alliance AB.

Who is responsible?

Camping Key Europe serves as a customer and member card for campers throughout Europe and is issued by Camping Key Alliance which is an alliance of Nordic and European camping organisations.

Camping Key Alliance AB, Box 5079, SE-402 22 Goteborg, Sweden, support@campingkeyeurope.com is responsible for the sales of Camping Key Card in Europe.

Age limit for Camping Key Europe

To purchase a Camping Key Europe card, you must be minimum of 18 years. Different age limits may apply when purchasing directly from a campsite or a cabin facility.

Always check the current age limit for your purchase of the Camping Key Europe card if your purchase is not made directly from Camping Key Alliance AB.

Identification may be required upon check-in. Fulfilment of the age limit is a requirement for admission to a facility.

When is my purchase binding?

Purchase of the Camping Key Europe from Camping Key Alliance AB through the website buy.campingkeyeurope.com, becomes binding upon your acceptance of these terms and conditions for Camping Key Europe and your payment for the card to the specified account.

Confirmation of your purchase and payment is sent via email to the email address specified by you. Upon purchase of Camping Key Europe through one of Camping Key Alliance AB’s members, the purchase becomes binding once you have completed the order form and accepted the terms and conditions for Camping Key Europe.

Payment

The following debit and credit cards are accepted for payment: Visa, MasterCard.

Insurance

If you are a holder of Camping Key Europe, specific insurance for accidents on camping facilities is included in the card. In addition to said insurance, you are responsible for being otherwise adequately insured during your visit.

Registering of Camping Key Europe and personal account in our digital channels

To access certain material in our digital channels, including our app, you are required to register your Camping Key Europe. You will thereby obtain an account. Through this account, you will receive announcements, offers and other information from members and partners of Camping Key Alliance AB and Camping Key Alliance.

You can access your account via via the app Camping Key Europe. By registering your account, you certify that the information you provide about yourself is accurate. The account is personal and you are not allowed to enter or use another person’s email address or contact information.

You can at all times delete your account, or change/update the information by contacting the Camping Key Europe support.

Liability

Camping Key Alliance AB’s and Camping Key Alliance’s business partners and members are solely responsible for the products, services, discounts and deals offered to you as holder of Camping Key Europe.

In order to enforce legal rights to withdrawal, receive remedy for faulty products or services or if you have other questions in connection with the offer of or supply of goods or services, please contact the party offering or supplying the goods or services.

Camping Key Alliance AB accepts no responsibility for incorrectly displayed prices, discount rates and other information relating to offers by business partners and members of Camping Key Alliance AB or Camping Key Alliance at the webpage www.campingkeyeurope.com or at the app Camping Key.

Links

The website www.campingkeyeurope.com and the app Camping Key, may contain links to other websites which are not under Camping Key Alliance AB’s control.

Camping Key Alliance AB cannot make any warranties as regards to your integrity or the content on these sites but simply provides the links to make it easier for you to find more information on specific deals and discounts.

Treatment of personal data

Camping Key Alliance AB is responsible for the processing of personal data that you provide in connection with the purchase of the Camping Key Europe from Camping Key Alliance AB or any of Camping Key Alliance AB’s members or by registering such a purchased card via the website buy.campingkeyeurope.com.

Camping Key Alliance AB’s main purpose of processing your personal data is to fulfill Camping Key Alliance AB’s and Camping Key Alliance’s commitment to you as holder of the Camping Key Europe card. Since Camping Key Alliance AB’s goal is to provide you with useful and requested information, supply products and services and offerings from Camping Key Alliance AB and Camping Key Alliance AB’s business partners or members, Camping Key Alliance AB will process your personal data also for this purpose.

To the extent that the performance of Camping Key Alliance AB’s obligations to you or the performance of services and offerings under the Camping Key Europe is dependent on Camping Key Alliance AB’s business partners or members, such partners or members may also treat your personal data. The personal data which Camping Key Alliance AB or Camping Key Alliance AB’s business partners and members will primarily treat, are such data that you directly or indirectly provide Camping Key Alliance AB and its business partners in connection with your order and registration of Camping Key Europe.

The information may be disclosed to debt collection agencies, authority/court for recovery, declaration and fulfillment of your contractual obligations. Personal data may also be processed for marketing purposes.

By purchasing Camping Key Europe or registering your card, you understand and agree that your personal data is processed by Camping Key Alliance AB, as well as the partners and members which Camping Key Alliance AB from time to time collaborate with, for the purposes set out in the paragraph above.

Your personal information is stored for 36 months subsequent to the expiration of your contractual relationship with Camping Key Alliance AB.

You are entitled to once a year at no charge, in writing, request information on the data recorded on you, from where such data has been extracted and to be informed of any recipients to whom the data are disclosed. You have the right at any time to request correction of any changed or false information. You can also announce that you object to your personal data being used for marketing.

For questions, please contact Camping Key Alliance AB, Box 5079, SE-402 22 Goteborg, Sweden, support@campingkeyeurope.com.

Availability

Camping Key Alliance AB’s objective is for you to always be able to view the deals and discounts through the website www.campingkeyeurope.com or via the app Camping Key Europe. Despite a high availability, the website and app can be inaccessible due to, for instance, maintenance, security updates, network and/or hardware problems.

Camping Key Alliance AB cannot guarantee that the website and the app or individual features of these services are always available for you.

Force Majeure

In the event that Camping Key Europe cannot be used due to an impediment beyond Camping Key Alliance AB’s control which Camping Key Alliance AB could not reasonably have been expected to have anticipated when the contract was entered into and whose consequences Camping Key Alliance AB could not reasonably have been avoided or overcome, Camping Key Alliance AB is free from liability for damages or other penalties. The same applies even if the fault lies with a party which Camping Key Alliance AB has engaged or any other party in an earlier chain.

Camping Key Alliance AB declares its reservations for any changes in legislation and/or price changes which are not within its control.

What if Camping Key Alliance AB and I do not agree?

In the first instance, please contact Camping Key Alliance AB with any complaints. If you do not agree with Camping Key Alliance AB, you can turn to the National Board for Consumer Complaints.